Patient Centered Medical Home

What is a Patient Centered Medical Home (PCMH)?

A "medical home" is a medical office or clinic where a team of health professionals work together to provide a new, expanded, type of care to patients.  The goal is to build on the relationship you already have with your provider to ensure you receive the care you deserve and need. 


How does PCMH work for you?

We are here for you and your health in several ways:

  • we are available 24/7
  • we know you and remember your health history
  • we take the time to ensure you understand your condition(s) and how to take care of yourself
  • we help you coordinate your health care with specialists, behavioral health services, get appointments, and make sure specialists have all the information they need
  • we help you transfer records from other providers, when needed
  • we work with you to help set goals for your care, and help you reach those goals one step at a time



Centerpoint Health is well on the way to becoming YOUR medical home.  Check our our progress below! 

Quality Measures:

  • Colorectal cancer screenings increased in quarter 2 from 14% to 16%
  • Blood pressure control increased from 54% to 60%

Care Coordination:

  • We are continually enrolling patients into Care Management.  We currently have 16 patients enrolled.
  • Emergency Department utilization has already decreased due to Care Coordination.  In May we had 124 total hospital visits, and in June this number decreased to 94. 

Patient Satisfaction: 

  • 92% of patients surveyed state that the staff at Centerpoint Health are respectful of cultural, ethnic, and spiritual needs.
  • 92% of patients surveyed state that they would recommend Centerpoint Health to friends and family members in need of care.